Let’s retire the gear metaphor
It’s easy to see why so many PPT slide presentations include images of interlocking gears to evoke maximum team efficiency. Gears convey a seductive sense of control; they are reassuringly neat and predictable. These mechanical parts are perfect for representing machine age detachment, and perhaps also suit transactions involving information technology.
But gear metaphors communicate the opposite of what’s required for innovation to occur in a knowledge era. Knowledge—in contrast to information—gains value when humans develop what they know through reflection and interaction. The reality of this process is far from neat, predictable and mechanical. Developing the wealth of knowledge that leads to innovation requires relationships built on trust. Gears do not evoke trust or thoughtful reflection. So let’s not misrepresent living, human activities—such as collaboration—with graphics that glorify interchangeable metal parts.
The above set of slides expands on this notion of contrast between mechanical and natural systems.
– Sharon VanderKaay